Thingmagic Astra-EX Manuel d'utilisateur Page 87
- Page / 90
- Table des matières
- DEPANNAGE
- MARQUE LIVRES
Noté. / 5. Basé sur avis des utilisateurs
Appendix D: Troubleshooting
M6 and Astra-EX User Guide 87
Appendix D: Troubleshooting
Troubleshooting Table
Table 10: Common Problems and Solutions
Problem Path to Solution
Cannot connect to reader over
network
• Check your network settings by
Analyzing the Boot Logs to
make sure youʼre trying the correct IP address.
• If the settings are wrong, try to
Using Safe Mode to get a known
network configuration,
• or
Reset to the Default Configuration and start the
configuration over.
• the MercuryAPI and Query applet communicate using the LLRP
interface which uses network port 5084. Verify 5084 is not being
blocked by the network firewall.
Reader is not reading tags
• Verify LEDs are blinking according to
Interpreting the Reader
Indicator LED
• If they are, indicating active RF, make sure tags are in range.
• Check antenna cables
• Try known good Gen2 tags
• Increase
Reader RF Power
Reader error LED stays on
Following
Collecting Diagnostic Data for ThingMagic Support
and send to support.
Read “Performance” is slow Performance, as it relates to tag reading, is very usecase dependent.
Typically, it comes down to whether you are trying to read lots of tags
once or a few tags repeatedly. If the reader settings arenʼt correct for
your usecase the performance will appear poor.
• See the MercuryAPI Programmer’s Guide | Performance Tuning
section for details about settings.
• Use the Universal Reader Assistant | Options | Advanced ... |
Gen2 Settings to modify the settings for your usecase.
Errors after a Firmware Upgrade
• If the upgrade was from v4.7 to a newer version make sure to read
the Release Notes of the newer version. There are special steps
that must be taken to make that upgrade.
• Try reinstalling the firmware with “Revert to default settings”
selected.
- Mercury6(M6) and Astra-EX 1
- User Guide 1
- Contents 3
- Troubleshooting Table 87 6
- Analyzing the Boot Logs 89 6
- M6 and Astra-EX 7
- M6 and Astra-EX User Guide 8 8
- M6 and Astra-EX User Guide 10 10
- M6 and Astra-EX User Guide 11 11
- Hardware Overview 12
- Programming Interfaces 13
- On-Reader Applications 14
- Setting Up the Reader 15
- Setup Procedure 16
- Powering Up the Reader 17
- M6 and Astra-EX User Guide 18 18
- M6 and Astra-EX User Guide 19 19
- M6 and Astra-EX User Guide 20 20
- M6 and Astra-EX User Guide 21 21
- Logging On to the Reader 22
- M6 and Astra-EX User Guide 24 24
- Networking the Reader 25
- Using the Wireless Network 26
- M6 and Astra-EX User Guide 27 27
- ITE device 29
- Using DHCP 30
- M6 and Astra-EX User Guide 31 31
- MAC Address 32
- Fallback Interface Options 33
- CAUTION! 35
- Reader Discovery 36
- Identify Reader 37
- M6 and Astra-EX User Guide 39 39
- Using GPIO 40
- Connector Pinout 41
- Controlling the Reader 43
- Status Page 44
- Query Page 45
- Read Tags 45
- Query Results 46
- Query Settings 47
- Read Settings 48
- Tag Data Settings 48
- Tag Display Options 49
- Monitor Results 49
- Settings Page 50
- Reader Power Settings 50
- Gen2 Protocol Settings 51
- Network Settings 52
- Setting Description 54
- Miscellaneous Settings 55
- Security Settings 56
- Restart Page 57
- Diagnostics Page 58
- Statistics Page 59
- Firmware Upgrade Utility 59
- M6 and Astra-EX User Guide 60 60
- Using Safe Mode 61
- M6 and Astra-EX User Guide 62 62
- Advanced Reader Functionality 63
- ISO 18000-6B 64
- Reader RF Power 66
- Setting the Reader RF Power 68
- Mounting the Reader 69
- Environmental 70
- Tag Considerations 71
- Multiple Readers 71
- M6 Specifications 72
- Physical Dimensions 73
- Supported UHF Tag Protocols 73
- Performance 74
- Regulatory & Safety 74
- User Memory 74
- Astra-EX Specifications 75
- Compliance and IP Notices 78
- Industrie Canada 79
- M6 and Astra-EX User Guide 80 80
- Cable Information 81
- Authorized Cables 82
- M6 Dimensions 83
- Astra-EX Dimensions 83
- Figure 21: M6 Dimensions 83
- M6 and Astra-EX User Guide 84 84
- Appendix D: Troubleshooting 87
- M6 and Astra-EX User Guide 88 88
- Analyzing the Boot Logs 89
Produits connexes et manuels pour Matériel Thingmagic Astra-EX
(16 pages)© 2020, manymanuals.fr. Tous droits réservés | 0.063 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Commentaires sur ces manuels