Thingmagic Astra-EX Manuel d'utilisateur télécharger pdf (Page 89)

Appendix D: Troubleshooting

M6 and Astra-EX User Guide 89

6. Environment: any details about the physical environment the M6 and Astra-EX

is being used/tested in. Temperature, humidity, vehicle mounted, office, etc.

Analyzing the Boot Logs

One of the most common problems is due to incorrect or unexpected network

configuration, resulting in not being able to connect to the M6 and Astra-EX. The best way

to start diagnosing a network problem is to understand what the M6 and Astra-EXʼs

network settings are after its powered up. This can be done by analyzing the boot logs.

Once youʼve follow the process for Connecting to the USB Console Port, reboot the

reader and look at the output from the console. Once the boot process has completed the

end of the log will look something like the following:

Setting up local network interface

Starting network interfaces

ixp0: negotiated 100baseTx-FD, link ok

Bringing ixp0 up

Using DHCP to bring up ixp0

This indicates the Wired interface (ixp0) is trying to start based on the provided

configuration using DHCP. Common failures are not finding a DHCP address. If the

wireless interface was being used it would indicate “ath0” instead of “ixp0”

Setting up Bonjour

killall: dns-sd: no process killed

killall: mdnsd: no process killed

cat: /var/run/dropbear.pid: No such file or directory

Setting up ntp configuration file

20 Oct 18:21:12 ntpdate[1075]: step time server 216.144.229.211 offset

1319134848.470151 sec

Starting syslog

Starting klog

Running autoupdate

ixp0 Link encap:Ethernet HWaddr 00:12:A4:21:07:1F

inet addr:10.8.26.119 Bcast:10.8.27.255 Mask:255.255.254.0

This section shows the active network settings. In this case the wired interface “ixp0” is up

and using IP Address=10.8.26.119/255.255.254.0. If failures occurred this might be using

the Fallback Interface Options

specified, or the default 10.0.0.101 IP address. It maybe

useful to show this information to your IT administator for assistance.

UP BROADCAST NOTRAILERS RUNNING MULTICAST MTU:1500 Metric:1

RX packets:33 errors:0 dropped:0 overruns:0 frame:0

TX packets:11 errors:0 dropped:0 overruns:0 carrier:0

collisions:0 txqueuelen:256

lo Link encap:Local Loopback

inet addr:127.0.0.1 Mask:255.0.0.0

UP LOOPBACK RUNNING MTU:16436 Metric:1

1 2 ... 84 85 86 87 88 89 90

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Thingmagic Astra-EX Manuel d'utilisateur Page 89

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